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Sign in and manage your password

In short: Sign in at app.scinodes.com with your email and password, or with Google or Microsoft. If you forget your password, click Forgot password? on the sign-in page and SciNodes emails you a reset link. To change your password, or to add one to a Google or Microsoft account, open your Profile and click Change password or Set a password.

Sign in to the SciNodes app​

  1. Go to app.scinodes.com/login. The page is titled Sign in to SciNodes.
  2. Choose one way to sign in:
    • Type your Email and Password, then click Sign in.
    • Or, under "or continue with", click Google or Microsoft. A pop-up window opens for that account.
  3. SciNodes opens your My projects page.

No account yet? Click Create one under "Don't have an account?". See Create your account.

note

Google and Microsoft sign-in use a pop-up window. If nothing happens, allow pop-ups for app.scinodes.com in your browser and try again.

Ways to sign in​

MethodWhat you needNotes
Email and passwordThe email you signed up with and your passwordPasswords must be at least 8 characters.
GoogleA Google accountOpens a pop-up. No SciNodes password needed.
MicrosoftA Microsoft accountOpens a pop-up. No SciNodes password needed.

You can use more than one method on the same account. For example, if you signed up with Google, you can add a password and also sign in with your email. The steps are below.

Sign in to SciVerse, Academy and Support​

Your SciNodes account works in every SciNodes product. For now, you sign in to each one separately with the same details. Signing in once everywhere is coming soon. See Single sign-on.

  1. Open SciVerse, Academy or Support.
  2. Click Sign in. A panel titled "Sign in with SciNodes" opens.
  3. Type your email and password and click Sign in, or click Google or Microsoft.

You can't create an account or reset a password in SciVerse, Academy or Support. Do both at app.scinodes.com.

Reset a forgotten password​

  1. On the sign-in page, click Forgot password?.
  2. On Reset your password, type your account Email.
  3. Click Send reset link.
  4. SciNodes shows Check your inbox. If an account exists for that email, a reset link is on its way.
  5. Open the email and follow the link to choose a new password.
  6. Sign in with your new password.

The link expires after a short while. If it has expired, request another one.

If you signed up only with Google or Microsoft, you don't have a SciNodes password to reset. Sign in with that button instead.

Change your password​

  1. Click your name in the user menu to open your Profile.
  2. Under Password, click Change password.
  3. Type a new password of at least 8 characters, then type it again to confirm.
  4. Click Save password. SciNodes shows "Password updated."

Add a password to a Google or Microsoft account​

  1. Open your Profile from the user menu.
  2. Under Password, click Set a password.
  3. Type a password of at least 8 characters and confirm it.
  4. Click Save password.

From now on you can sign in with your email and this password, as well as with Google or Microsoft.

"Confirm it's you"​

When you change your password or display name, SciNodes may ask you to confirm your identity first. This happens when you signed in a while ago.

  • If you sign in with a password, type it and click Confirm.
  • If you sign in with Google or Microsoft, click Continue with Google or Continue with Microsoft.
  • If that doesn't work, click Sign in again instead. SciNodes signs you out so you can sign in fresh, then try the change again.

Sign out​

  • In the SciNodes app, open the user menu and click Log out.
  • In SciVerse, Academy or Support, open the menu under your name and click Sign out.

Signing out of one product doesn't sign you out of the others.

Troubleshooting​

MessageWhat it meansWhat to do
"Incorrect email or password."The email or password doesn't match an account.Check for typos, or reset your password with Forgot password?.
"An account already exists with this email using a different sign-in method."You first signed up with another method, such as Google.Sign in with the method you used first.
"Too many attempts. Please wait a moment and try again."Too many sign-in attempts in a short time.Wait a few minutes, then try again.
"Your browser blocked the sign-in window. Allow pop-ups and try again."The Google or Microsoft pop-up was blocked.Allow pop-ups for the site and click the button again.
"The sign-in window was closed before finishing."The pop-up was closed before sign-in completed.Click Google or Microsoft again and finish in the pop-up.
"Could not reach the server. Check your connection and try again."Your browser couldn't connect to SciNodes.Check your internet connection and try again.
"This account has been disabled."The account can't be used.Contact Support with the category Can't sign in.
"Incorrect password. Please try again."The password in Confirm it's you is wrong.Retype it, or click Sign in again instead.
"Passwords don't match."The two password fields are different.Type the same password in both fields.
"Could not send the reset email. Please try again."The reset email couldn't be sent.Wait a moment and click Send reset link again.

For more messages, see Error messages.

FAQ​

I didn't get the password reset email. What should I do?​

Check your spam folder and that you typed the email you signed up with. For privacy, SciNodes shows the same "Check your inbox" message whether or not an account exists. If you signed up with Google or Microsoft, use that button instead.

Can I sign in with both Google and a password?​

Yes. Open your Profile, click Set a password, and save one. You can then use either method.

Why do I have to sign in again on SciVerse and Academy?​

Single sign-on across SciNodes products is coming soon. Until then, sign in to each product with the same account. See Single sign-on.

I can't get into my account at all. How do I get help?​

Go to support.scinodes.com and file a ticket without signing in. Choose the category Can't sign in. See Contact Support.